At GoLemon, we are committed to protecting your privacy and ensuring that your personal information is used responsibly and in compliance with applicable laws and regulations. This privacy policy describes how we collect, use, disclose, protect, and retain your information.
By using our service, you agree to the terms of this privacy policy.
1. Contact Details
If you have any questions or requests about this privacy policy, or how we handle your information more generally, you can get in touch with us at [email protected]
2. Information We Collect
We collect personal information when you register an account, place an order, or communicate with our customer service team. We collect different types of personal information from you, like:
- Contact information, such as your name, address, email address, and phone number - which we collect when you create an account with us or place an order. We use this information to provide you with our services, including processing and delivering your orders, as well as communicating with you.
- Payment information, such as your card details - which we collect when you make a purchase. We use this information to process your payment and comply with legal and regulatory requirements.
- Demographic information, such as your age, gender, and occupation, which you may choose to provide us with to help us better understand our customers and improve our services.
- Device and usage information, such as your IP address, browser type, and referral source, which we collect by automated means when you use our website. We use this information to personalize your experience, improve our service, and prevent fraud and abuse.
- Location data, such as your GPS coordinates, which we may collect if you choose to enable location services on our mobile application.
3. How We Use Information
We will only process your information if there is a reason for doing so, and if that reason is permitted by law. We collect personal information for the following purposes:
- To process and deliver your orders
- To communicate with you about our services, promotions, and offers
- To improve and personalize our services
- To comply with legal obligations
We may also collect information by automated means, such as device and usage information, location data, and cookies. This information helps us improve and personalize our services and analyze trends. We do not sell or rent your personal information to third parties.